{"xsrfToken":"BO9N-D2X5-NQUQ-BS8F_880809a3effc266b7462ea8af429c322a6b215f5_lout","branding":{"id":"1","key":"devo","name":"Devolutions Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Devolutions Help Center","sharedPortalName":"Devolutions Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Devolutions Help Center","sharedPortalName":"Devolutions Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue au centre de services de Devolutions","sharedPortalName":"Centre de services Devolutions","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e2ba9eab-86d5-466a-ba2a-1269b2b87a81/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1OGFiMGU0ZC1iMjA5LTRjYzItYjA2ZS1lZDI4NGZjZjRiOWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUyYmE5ZWFiLTg2ZDUtNDY2YS1iYTJhLTEyNjliMmI4N2E4MSI6WyJyZWFkIl19LCJleHAiOjE1ODY0MzIxODYsIm5iZiI6MTU4NjQzMTUyNn0.CDH4a1_YHmDtQoZrLM6Y6eZbILpFjM8ILLmbWOdxXOI&client=58ab0e4d-b209-4cc2-b06e-ed284fcf4b9e&height=300&mode=fit","bannerMediaApiFileId":"e2ba9eab-86d5-466a-ba2a-1269b2b87a81","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"devo","projectId":10410,"serviceDeskId":1,"name":"Devolutions Service Desk","description":"<p>Welcome! You can raise a Devolutions request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11225,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11225","groups":[1],"key":""},{"id":"10","name":"PhoneCallRequest","descriptionHtml":"","callToAction":"PhoneCallRequest","introHtml":"<p>Phone Call Request</p>","icon":11149,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11149","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11224,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11224","groups":[1],"key":""},{"id":"8","name":"Premium","descriptionHtml":"","callToAction":"Premium","introHtml":"<p>Premium support plans</p>","icon":11226,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11226","groups":[],"key":""},{"id":"13","name":"Security","descriptionHtml":"","callToAction":"Security","introHtml":"<p>Issues that may result in a security concern.</p>","icon":11141,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11141","groups":[],"key":""},{"id":"11","name":"Remote Session","descriptionHtml":"","callToAction":"Remote Session","introHtml":"<p>Provide a remote session</p>","icon":11141,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11141","groups":[],"key":""},{"id":"9","name":"Extended","descriptionHtml":"","callToAction":"Extended","introHtml":"<p>Extended support plans</p>","icon":11227,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11227","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11223,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11223","groups":[1],"key":""},{"id":"12","name":"Technik","descriptionHtml":"","callToAction":"Technik","introHtml":"<p>German Language Technical Support</p>","icon":11223,"iconUrl":"https://devolutions.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11223","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,12]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6b221a77-e9a1-3d09-a3ba-c054ee4552d9","appLinkName":"System Confluence","appLinkUrl":"https://devolutions.atlassian.net/wiki","spaceKey":"DEVO","spaceName":"Devolutions Knowledge Base","spaceUrl":"https://devolutions.atlassian.net/wiki/spaces/DEVO"},"labels":[],"projectKey":"DEVO","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DEVO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Devolutions Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://devolutions.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=devolutions","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BO9N-D2X5-NQUQ-BS8F_880809a3effc266b7462ea8af429c322a6b215f5_lout","baseUrl":"https://devolutions.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"58ab0e4d-b209-4cc2-b06e-ed284fcf4b9e","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}